You can purchase our products through our web-site. You can pay by:
All online orders are subject to confirmation of price and availability. Credit card payments will not be not processed until the details of your order have been verified by our staff. All online orders are subject to confirmation of price and availability.
Credit will only be given to pre-approved customers. In other words, if you wish to open an account you must discuss this with us and get approval before any goods are shipped.
Goods will not be shipped until payment is confirmed, except in the case of customers with an approved account.
If it is easier or quicker, please call us on the telephone. Payment options and conditions are essentially the same as above. Phone 09 4485404.
You are welcome to come to our office and purchase across the counter. Cash and EFTpos facilities are available. Our address is 9G Ariborne Road, Albany, Auckland 0932.
All advertised prices are in New Zealand dollars and are exclusive of GST. Our database lists products that may be obsolete. We do not guarantee that we are able to supply a listed item. Because we list a very large number of items, prices may sometimes be out of date. We reserve the right to change prices without notice. However, we will not send any item, nor charge you unless we have your approval of the revised price.
Please contact us to arrange return of any goods that are faulty, incorrect or not required. We will accept return of goods you no longer require only at our discretion and if the goods are saleable. We reserve the right to issue a credit note rather than give a refund.
We receive a lot of empty cartridges returned, so it is very important that items returned for credit are properly identifed and the reason for return is given. If this is not done we will issue a credit note only at our discretion.
Orders may be cancelled prior to the goods being dispatched from our warehouse. Once goods are on their way to the customer or have been delivered, they may be returned only with the approval of Toner Express. All goods returned must be in good condition, unopened. The customer may be charged freight and handling costs for cancelled orders returned.
The customer must contact Toner Express to arrange return and credit of faulty, damaged goods and incorrect items. Goods returned without authorisation and explanation may not be credited, especially if they cannot be properly identified on arrival.
Acceptance of each delivery of goods shall be taken as an acceptance of these conditions of sale.
We endeavour to deliver all goods promptly, but as we cannot fully control the courier and freight companies we use, we do not guarantee time of delivery. Shipping rates are calculated according to your address and item size and weight. We charge freight as closely as we can to the actual cost of shipping.